Gay.com, for those with no reason to be aware of it, is a chat site oriented primarily towards gay men. Some go there to gab, some to pick up their next ex-husband, and others to pick up the fling du jour. Sometimes folks even go there to kill time on a weeknight without the annoyance of driving across town to a bar. A lot of folks combine one or more of the above in their personal gay.com mission statement.
They just upgraded, in what has got to be one of the most ass-backward so-called upgrades consisting of take-aways, bandwidth-nuking, and idiocy promotion I've had the misfortune to be an end-user for - thus, the poison pen came out to play. Enjoy.
Flaming hatred from the Seattle room. Were a decision-maker revealed, it appears many would support stringing them up by their balls over a slow fire. Much talk of terminating premium memberships, with the gist generally "I paid for the old gay.com, the one that worked - not to be some goddam beta tester for a piece of maggot ridden crap pretending to be a chat program"
IRC looks positively charming compared to this, and with none of the ads. You have a very short time-frame before migration begins at a significant level...
Losing the ignore lists that protected us from stalkers, lunatics, assorted bastardry, and adbots is simply unacceptable.
Randomly eliminating regional and local chatrooms does not improve user experience. Eliminating the ability for users to create their own rooms suddenly makes systems like IRC, which is wide-open to such things, much more attractive. Those servers are still up - the only thing gay.com has ever offered is ease of use, and the ability to rapidly access profiles and pics.
With the slowing of the site caused by forcing everyone through an over-burdened and unpleasant web interface, much of the advantage is gone - when someone can simply go to MIRC.com, download a thin client, and log into efnet or undernet.
Add to that, the breaking of the ability to pvt/IM someone internal to the site, and you can suddenly make a strong business case for roll-back to the last working backup (one hopes you have preserved backups) either permanently or untile these and other issues can be resolved - before making your entire user base unwilling and unwitting beta testers of a fundamentally dysfunctional system.
That business case is simple - gay.com and planet out depend on premium memberships for revenue, and perhaps survival (given your rather public fiscal challenges). Doing something that pisses off your customer base for those memberships with even half this level of thoroughness is an active of active boneheaded stupidity worthy of expulsion from the corporate clubhouse and removal of the washroom keys for every person involved from coders on up through whichever dippy Vice President that signed off on this suicidal idiocy.
I paid for a working system. Granted, the java client was so fouled up as to be useless, but there were functional alternative chat clients that left me with a reasonably pleasant user interface. One that worked, and made up for Gay.com's fundamental inability to produce a good user interface.
Now I'm left with a partly used membership for a broken and slow system, with no effective alternative way in.
I'm going to be wanting my money back right soon.